Decagon streamlines customer service with AI agents

Decagon, co-founded by Jesse Zhang and Ashwin Sreenivas, has developed an AI-powered customer service system that handles routine tasks for companies like Notion and Duolingo. After a year of rigorous competition, Decagon’s chatbot consistently outperformed rivals in “bake-off” evaluations against tools from competitors like Salesforce. The startup has recently raised $65 million in a Series …

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Amazons AI tool can now create audio ads

Amazon has introduced a generative AI tool that enables brands to create audio ads in addition to images and videos, expanding its advertising offerings at the Amazon unBoxed conference. As AdWeek reports, this new feature allows advertisers to generate ads using minimal product information and is part of a broader suite of tools aimed at …

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DataStax and Nvidia accelerate AI development for companies

DataStax has unveiled a new AI platform in collaboration with Nvidia, aimed at assisting enterprises with AI development. As reported by Sean Michael Kerner for VentureBeat, the platform combines DataStax’s database technology and visual AI orchestration tool Langflow with Nvidia’s enterprise AI components. According to DataStax, the new solution can reduce AI development time by …

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Strella automates market research with AI

Strella, a startup using AI for market research, has raised $4 million in seed funding, reports VentureBeat. The company, founded by Lydia Hylton and Priya Krishnan, employs artificial intelligence to automate and accelerate customer interviews. According to the founders, the platform can deliver insights up to ten times faster and at half the cost of …

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Transcription AI Gladia secures funding

Gladia, an AI-powered transcription and audio intelligence provider, has secured $16 million in funding. The Paris-based company plans to develop a new real-time transcription and analytics engine with this investment. CEO Jean-Louis Quéguiner told VentureBeat he founded the company out of frustration with existing services’ poor accent recognition. Gladia’s new engine can transcribe over 100 …

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How PicsArt wants to stay competitive

The image editing platform PicsArt is more than a decade old at this point and is now focusing on “contextual intelligence” and AI agents to stand out in this competitive market, reports Shubham Sharma from VentureBeat. Instead of adding new features, PicsArt CTO Artavazd Mehrabyan explains that the company is prioritizing improving the quality of …

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Zamba2-7B is especially efficient

Zyphra has released Zamba2-7B, a new small language model supposedly outperforming competitors like Mistral, Google’s Gemma, and Meta’s Llama3 in quality and performance. According to the Zyphra team, Zamba2-7B is ideal for consumer devices, GPUs, and enterprise applications. It boasts 25% faster time to first token, 20% more tokens per second, and reduced memory usage …

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Play 3.0 mini is made for conversational AI

Play.ht has released its new speech model, “Play 3.0 mini.” This AI-powered text-to-speech model can speak in over 30 languages and imitate any voice or accent. It offers industry-leading speed and accuracy, according to Play.ht. Play 3.0 mini was designed specifically for conversational AI applications and is intended to be particularly reliable and cost-efficient. The …

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ARIA is open and natively multimodal

ARIA is an open multimodal native mixture-of-experts model designed to integrate diverse forms of information for comprehensive understanding, outperforming existing proprietary models in various tasks. With 24.9 billion total parameters, it activates 3.9 billion and 3.5 billion parameters for visual and text tokens, respectively. The model is pre-trained on a substantial dataset comprising 6.4 trillion …

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Meta shows hardware for AI training

Meta showcased its latest open AI hardware designs at the OCP Global Summit 2024. These include a new AI platform called “Catalina,” cutting-edge rack designs, and advanced network fabrics. According to Dan Rabinovitsj and Omar Baldonado in Meta’s “Engineering at Meta” blog, the company aims to foster collaboration and innovation. Meta is significantly scaling its …

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