Chat vs. Cowork: When do you use which?

I’ve seen some confusion online about the difference between “Chat” and “Cowork” in Claude or “Chat” and “Work” in ChatGPT. They look almost the same. What’s the difference? Is one better than the other? Should I only use “Cowork” now because “Chat” is old and inferior? The actual difference between these two modes comes down …

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Before you ask AI for help, ask this one question

AI should handle tasks where the result matters more than the process, while people should retain tasks that build their own skills. Bruce Schneier writes for Schneier on Security that the distinction offers a straightforward way to judge when AI assistance is useful and when it may weaken human capability. Schneier describes two categories. “Work” …

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Anthropic’s new advice for Claude: stop telling it everything

Anthropic says the latest generation of Claude models performs better with shorter, clearer background instructions and more room to apply its own judgement. The company reports that it removed more than 80% of the Claude Code system prompt for models including Claude Opus 5 and Claude Fable 5, without a measurable decline in its coding …

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13 things I have learned about writing with AI

AI has been making inroads into our industry for a few years now, and for me it’s become a tool I wouldn’t want to do without. Sometimes it even feels like a partner, but that’s exactly one of the many traps of using AI. In this article, I’ve written down what I’ve personally learned from …

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How I create this website with the help of AI

I don’t just write about generative AI in my Smart Content Report. I also use these tools myself. It’s a good way to find out what works and what doesn’t. At the same time, this site would not be possible without the help of my AI assistants. After all, I don’t make any money from …

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How to spot and prevent hallucinations in generative AI

Generative AI tools like ChatGPT, Claude, and Gemini have become helpful partners for many of us in content marketing. They can speed up research, outline complex topics, and draft copy in seconds. It feels like a superpower. Until it doesn’t. Imagine this: You are deep in the flow of writing an important thought leadership piece …

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How online shops need to adjust their content strategy for AI commerce

Content for online shops needs to change because its audience is changing: Your next “customer” might not be a human but an AI. You think this seems far-fetched? It’s not. It is a shift happening right now. The way people discover, compare, and buy products is being changed by AI assistants like ChatGPT, AI search …

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