Klarna restores human customer service options alongside AI

Klarna is changing its customer service strategy by reintroducing human representatives after previously touting its AI chatbot as a replacement for 700 workers. According to Kristen Doerer from CX Dive, the buy now, pay later company now wants customers to always have the option to speak with a human. Klarna’s CEO Sebastian Siemiatkowski acknowledged in …

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AI content creator targets older women on social media with fake content

A self-described SEO specialist, Jesse Cunningham, has openly discussed how he uses AI to produce fake content targeting older women on Facebook and Pinterest. According to reporting by Maggie Harrison Dupré for Futurism, Cunningham creates large volumes of AI-generated articles and images on topics ranging from houseplants to recipes, attributing them to fictional bloggers with …

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Generative AI overtakes cybersecurity as top budget priority for 2025

A new AWS study reveals that generative AI has surpassed cybersecurity as the primary budget focus for IT leaders heading into 2025. According to the AWS Generative AI Adoption Index, which surveyed 3,739 senior IT decision-makers across nine countries, 45% of organizations prioritize generative AI spending over security tools (30%). The research indicates that 90% …

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Prime Intellect releases model trained with decentralized reinforcement learning

Prime Intellect has introduced INTELLECT-2, a 32B parameter AI model that represents the first of its kind trained using globally distributed reinforcement learning. The model employs a decentralized approach, utilizing compute resources from contributors around the world rather than centralized GPU clusters. In a technical report, Prime Intellect details their custom-built infrastructure components, including PRIME-RL, …

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Google’s Veo 2 AI video generator debuts on Honor 400 smartphones

Honor has integrated Google’s new Veo 2 AI image-to-video generator into its upcoming Honor 400 and 400 Pro smartphones, launching May 22nd. As reported by Dominic Preston, the feature converts static images into five-second videos within the phones’ Gallery app. The tool processes requests in one to two minutes and works with both portrait and …

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ChatGPT adds PDF export for Deep Research reports

OpenAI has introduced a new PDF export feature for its Deep Research tool, allowing Plus, Team, and Pro subscribers to download comprehensive research reports with preserved formatting. According to Michael Nuñez in VentureBeat, the feature maintains tables, images, and clickable citations, making the reports easily shareable in professional settings. Enterprise and Education users will gain …

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OpenAI enables reinforcement fine-tuning of o4-mini model for enterprises

OpenAI has announced that third-party developers can now use reinforcement fine-tuning (RFT) for its o4-mini language reasoning model. As reported by Carl Franzen in VentureBeat, this capability allows enterprises to customize the model based on their specific needs and internal data. The fine-tuned models can be deployed through OpenAI’s API and connected to company systems. …

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Anthropic introduces API for Claude AI web search capability

Anthropic has launched a new API that enables its Claude AI models to search the web, allowing developers to build applications that deliver up-to-date information. According to the company’s announcement, this feature lets Claude augment its knowledge base with current, real-world data. When the web search API is enabled, Claude uses reasoning capabilities to determine …

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Figma launches AI-powered tools for website creation and design

Figma has introduced several new AI-powered tools aimed at simplifying website creation, app prototyping, and marketing asset generation. According to Ivan Mehta from TechCrunch, the design company’s new offerings include Figma Sites, Figma Make, Figma Buzz, and Figma Draw. Figma Sites allows designers to turn their prototypes into functional websites with AI assistance, complete with …

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OpenAI launches new initiative to help countries build democratic AI infrastructure

OpenAI has introduced “OpenAI for Countries,” a new initiative within its Stargate project to support nations interested in developing democratic AI infrastructure. The company announced plans to partner with up to 10 countries or regions in the first phase. Through these collaborations, OpenAI will help build in-country data centers, provide customized ChatGPT to citizens, evolve …

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