Enterprise AI initiatives show positive returns, Deloitte study finds

A new Deloitte study reveals that 74% of enterprises are meeting or exceeding their return on investment expectations from generative AI initiatives. The research, reported by Sean Michael Kerner for VentureBeat, surveyed 2,773 leaders across 14 countries. IT and cybersecurity departments are showing the strongest adoption and results. Despite challenges requiring at least 12 months to resolve, organizations are seeing significant efficiency gains, particularly in software development and customer service. The study also found that 78% of respondents plan to increase their AI spending next year. However, regulatory compliance remains the top barrier to deployment, and less than 40% of employees currently have access to generative AI tools. Looking ahead, 52% of organizations are exploring AI agents, with a focus on process-wide implementation rather than individual use cases.

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