Salesforce has introduced Agentforce 2.0, a significant upgrade to its artificial intelligence platform that enables AI agents to perform complex reasoning and autonomous actions in enterprise environments. As reported by Michael Nuñez for VentureBeat, the new system represents a major shift from traditional chatbots to more sophisticated AI assistants. The platform’s core innovation is the … Read more
Salesforce is doubling its artificial intelligence sales staff by hiring 2,000 new employees, according to CEO Marc Benioff. As reported by Jordan Novet, the cloud software company has already received 9,000 applications for these positions. The expansion comes as Salesforce prepares to launch the second generation of its Agentforce technology in February 2025. This AI-powered … Read more
Slack is implementing Salesforce’s Agentforce AI agents into its collaboration platform to enhance workplace productivity. According to Michael Nuñez at VentureBeat, the integration will give AI agents access to organizational conversations and data within Slack channels. Rob Seaman, Slack’s chief product officer, emphasized that the system will provide AI agents with contextual knowledge, reasoning capabilities, … Read more
Salesforce CEO Marc Benioff criticized Microsoft’s AI assistant, Copilot, on his personal X/Twitter account, calling it “disappointing” and likening it to “Clippy 2.0,” a reference to the infamous virtual assistant from the 1990s. He claimed that Copilot lacks accuracy and fails to deliver value, despite its recent upgrades that include new features like vision and … Read more
AI agents will fundamentally change the future of work. This is the prediction made by Nvidia founder Jensen Huang and Salesforce CEO Marc Benioff at the Dreamforce conference, as reported by VentureBeat. According to Huang, the capabilities of AI agents are developing rapidly and offer “gigantic” opportunities. They will soon be able to solve complex … Read more
Salesforce presents its vision for autonomous AI agents at Dreamforce 2024. CEO Marc Benioff explains that these agents will replace existing copilots and be based on a standardized platform. The company is focusing on its Agentforce product, which will deploy AI agents across various cloud services, writes Larry Dignan. The Salesforce platform and the Data … Read more
Salesforce has now officially unveiled Agentforce, a previously announced suite of AI-powered autonomous agents. These are designed to assist human employees in various business areas such as sales, marketing, commerce, and customer service. According to Salesforce CEO Marc Benioff, Agentforce represents the “third wave” of AI, moving beyond trending models and generative AI. At the … Read more
Salesforce is introducing two new AI models to automate sales processes. The company unveiled xGen-Sales and xLAM, as Michael Nuñez reports in an article for VentureBeat. xGen-Sales is designed to perform complex sales tasks accurately and quickly, while xLAM is designed to trigger actions in software systems. Adam Evans, senior vice president of product for … Read more
Salesforce is making a radical shift to autonomous AI agents. CEO Marc Benioff announced the new “Agentforce” platform, which will be presented in more detail at the Dreamforce conference. It will allow users to create AI-powered agents that can automate complex customer service tasks. Benioff sees this as the future of customer relationship management and … Read more
Salesforce has developed xLAM-1B, a small but powerful AI model that supposedly outperforms larger models from OpenAI and Anthropic in function calls.