BBVA reports mixed results from ChatGPT Enterprise implementation
Spanish bank BBVA has deployed 3,000 ChatGPT Enterprise licenses since May 2023, with employees creating nearly 3,000 custom GPTs across various departments. According to reporting by Isabelle Bousquette for The Wall Street Journal, while 80% of users report saving over two hours weekly, the bank faces challenges integrating the AI tool with complex internal systems. …