Business leaders are showing reluctance to fully embrace AI agents, despite technology vendors’ enthusiasm for autonomous AI systems. According to Belle Lin’s report in The Wall Street Journal, while 61% of businesses are experimenting with AI agents, 21% aren’t using them at all. Major concerns include reliability issues and cybersecurity risks, with 29% of business leaders citing data privacy as their primary concern. Companies like OpenAI, Microsoft, and Sierra are actively promoting AI agents for workplace automation, with OpenAI’s VP of Engineering Srinivas Narayanan noting it’s still “too early” to gauge how customers are using their Operator AI agent. The survey also revealed that 75% of businesses feel their AI investments are currently delivering only minimal value.